FAQs
Frequently Asked Questions
When will you restock sold-out items?
We don't always restock sold-out items but we do bring back customer favs. Have a specific item in mind? Make sure to sign up to the waiting list on the product page or send us a DM on our socials @Sooqlina on most platforms.
Can't see your order confirmation email?
Check your spam or junk folders. If you find the email there, ensure that you add us to your trusted contacts. If not, feel free to email us at admin@sooqlina.com.
Where do we ship?
We do ship internationally. Check out our Shipping Policy to see all counties we ship to.
Do you handle returns?
Returns are on a case by case basis. Please view our Returns Policy for all the details & next steps.
Where are you based?
We are based in the United Kingdom.